Refund & Returns Policy

Effective date: October 31, 2026

Flixivo provides digital subscription services. Because digital access is delivered electronically, there is no physical product to return.

7-day money-back guarantee

Our pricing page advertises a 7-day money-back guarantee. If your purchase is covered by this offer, contact us within seven calendar days of purchase to request a refund. We will review your request and honor the guarantee offered when you purchased.

How to request a refund

Contact Flixivo.service@gmail.com or WhatsApp support. Include your order or payment reference, purchase date and a brief explanation. Do not send complete card details or sensitive credentials.

Service and activation issues

If your subscription has not been activated, or you encounter a technical problem, contact support as soon as possible. We will try to verify and resolve the issue. You may also request a refund under any guarantee that applies to your order.

Refund processing

Where a refund is approved, we will confirm the method and next steps. The time taken to receive funds depends on the payment provider. Any mandatory consumer rights under applicable law remain unaffected.

Cancellations and renewals

Subscriptions are for the period selected at purchase. Contact support if you have questions about expiry, renewals or cancellation. Do not assume that an unconfirmed new purchase or renewal has been processed.

Contact

Email: Flixivo.service@gmail.com
WhatsApp: +44 7400 455357

Review before launch: confirm the precise eligibility, any limitations and operational handling of the advertised 7-day guarantee, plus payment-provider rules and consumer-law requirements. The text must match the policy actually offered to customers.